A lot has changed in marketing today.
We learned in elementary school that humans have five senses: sight, smell, hearing, taste, and touch. Creative marketers create experiences that appeal to these senses, and so should you. Our five senses constantly provide information to our brain. Your brain processes this information and helps us understand it.You want to enter the minds and hearts of consumers, customers, and potential customers with all of their five senses. The sense of smell is so powerful in creating good memories that hotels have to spend a lot of money and research to find the right "scent" for the brand. After adding fragrance to Nike stores, customer purchase intent increased by 80%, he says. It is important that the sensory brand, sound, smell, taste and touch are all unique and recognizable.
Excerpts from the book:
Brand creativity of the future will evolve from a two-sense approach to a multi-sensory approach. The historical development of the brand began with a unique selling proposition where there were no two similar products. The emotional selling method in which the products are seen primarily because of an emotional connotation, the organizational selling method in which the organization behind the brand or the company itself becomes the brand, the brand selling method where it goes beyond its physical dimensions. A method of self-selling where products and consumers own brands.
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The future of
brand building is the holistic selling method.
In
perhaps the most authoritative and innovative book on sensory branding ever
written, international business legend Martin Lindstrom reveals what the
world's most successful branding companies are doing differently. by
integrating touch, taste, smell, sight and sound with surprising and measurable
results.
Building on the largest-ever study of how our five senses influence branding,
Brand Consciousness explains Martin Lindstrom's innovative six-step program to
bring building brands in the 21st century. Research, covering more than a dozen
countries around the world, was conducted specifically for this book by
Millward Brown, one of the world's largest business research organisations.
Drawing on countless examples from creating products and retail experiences,
Lindstrom shows how to establish a marketing approach that appeals to all the
senses, not just relying on the usual sights and sounds. Research shows that 75%
of our emotions are actually generated by how we feel, and the author explains
how to capitalize on this idea. Includes innovative tools to assess a brand's position
on a sensory scale, analyze future sensory potential, and enhance brand appeal
to reach a broad consumer base best. Lindstrom lists the top 20 brands of the
future based on their sensitivities. (Top three? Singapore Airlines, Apple and
Disney.)
Among the many fascinating practical highlights of the book are:. The crunchy
sound and feel of eating tortillas, trademarks of
Kellogg, were created in the sound lab and patented in the same way the company
owns its recipe and logo.
Singapore Airlines has patented a scent that is included in each flight
attendant's scent, as well as mixed into warm service towels before take-off,
and this scent is often pervasive throughout their fleet. . The sensory
uniqueness of
Starbucks has less to do with the smell and taste of coffee than with the
interior design of the cafes and its green and white logo.
Martin Lindström books:
- Small Tips to Uncover Big Trends,
- Buyology - The Truth and Lies About Why We Buy,
- small data,
- brandwashed.
The author of
this book is MARTIN LINDSTROM, senses and
brand.
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